User Service Agreement — Violy

Violy - User Service Agreement

In order to use the application software provided by Shenzhen Mango Future Technology Limite (hereinafter referred to as the "Company") and the services provided by other clients or websites (hereinafter referred to as the "Platform"), you shall read and abide by the User Service Agreement (hereinafter referred to as the the "Agreement"). You must read carefully and fully understand the content of each clause, especially the clauses of exemption or limitation of liability, jurisdiction and applicable laws. Limitations, disclaimers, and other items that require special attention may be highlighted in bold or underlined, so please read them. Unless you have read and accepted all the terms of this Agreement, you (including you and your minor children performing guardianship duties, persons with limited or limited capacity for civil conduct) are not entitled to use the services provided by the Company, and you should stop registration and usage immediately. Your (including you and your minor children performing guardianship duties, persons with limited or limited capacity for civil conduct) registering and using the Platform services shall be deemed that you have read and agree to be bound by this Agreement.

If you are under the age of 18, please read this Agreement with your legal guardian, pay special attention to the terms of use for minors, and seek the consent and guidance of your legal guardian before submitting registration, providing personal information, and purchasing services.

1. Scope of Application

1.1 This Agreement is an agreement between you and Shenzhen Mango Future Technology Limited regarding your use of the Platform services. "User" means the Platform service user.

1.2 The services under this Agreement refer to the services provided by the Company to users through the Platform. Users can perform musical instrument learning, training guidance, and services provided by other Platforms through the Platform (hereinafter referred to as the "Service" or "Services").

1.3 The content of this Agreement also includes all the terms of this Agreement and various rules that the Company has issued or may release in the future. All rules are an integral part of this Agreement and have the same legal effect as the body of this Agreement.

1.4 This Agreement is signed by the user and the Company and applies to all your activities on the Platform. This Agreement is effective once you register or use the Service.

1.5 During the performance of this Agreement, the Company may from time to time formulate and modify the relevant provisions and various rules of this Agreement according to actual conditions and needs. Once the contents of this Agreement and related rules have changed, the Company will announce the latest agreements and rules (statements, notices, warnings, business rules, etc.) through relevant system sections or emails, SMS reminders, etc., and no longer give individual notifications to users. . Once the revised agreement and rules are promulgated, they will take effect immediately, which is an integral part of this Agreement, and you should also abide by it. If you do not agree with the revised agreement and rules, you should immediately stop using it and stop accepting the Service; once you continue to use or accept the Service, you are deemed to have agreed to the revised agreement, rules and agreed to abide by it.

2. Account and Password Security

2.1 You need to register an account when using this Service. A user account will be generated after successful registration. At the same time, if the Platform explicitly allows users to register or log in through their legally owned accounts including, but not limited to, Facebook, Instagram, Twitter, etc., and the user uses the above methods to register and log in to the Platform, this Agreement also applies to users. The user account will record the various operations and activities of the user in the Service. The user has the right to use the account, and the ownership of the account belongs to the Company. The user account is the unique identity of the user on the Platform, and is the only account for the user to log in to the Platform. The Company uses the user's account and password to identify the instructions, anyone who confirms or uses the user's account and password to log in to the Platform, all actions on the Platform through the personal account are deemed to be the user's true intention and behavior. The electronic information records generated by the operation are valid evidence of the user's own actions, and the user himself/herself bears all legal consequences. The user promises to keep his/her account and password properly, and not to disclose personal account information to anyone else. The user agrees that it is the user's responsibility to ensure account security. The Company does not assume any responsibility for any unauthorized use of a user's account or password caused by hackers, viruses, or negligence of the user's custody. The user agrees that the status confirmed by the Service process on the Platform will become the sole basis and clear instructions for the Company to perform related operations. The user agrees that the execution time of the relevant instructions shall be subject to the actual operation time of the Company.

2.2 In order to strengthen security, when you use this Service, you may use mobile phone verification code or email verification code for login verification. You should strengthen the security protection of the verification information such as the above verification code.

2.3 The Company specially reminds you to keep your account and password properly. When you are done using it, you should exit safely. You may be responsible for hacking or password theft due to your improper storage.

2.4 After the user uses the user account to log in to the Platform, according to the relevant rules of the Company, the various operations performed by the user account ID on the Platform through click confirmation or similar methods are deemed to be the user's true will and operated in the user's name, which has legal effect . Users should keep their account information such as their accounts and passwords properly. Users perform various operations through the aforementioned methods are legally binding on all parties. Users should not use the account information such as their account passwords for theft or other reasons to deny the authenticity of related operations and legally binding.

2.5 In the process of Platform registration or receiving Services, you shall provide correct, complete and effective personal information (including real name and various related materials) as required by the Platform. If any information provided by you is inaccurate or unclear, and any party suffers any delay or loss, you shall bear corresponding responsibility. If the personal information you provide changes, you should promptly notify the Company to change it in a timely manner. If the Company fails to contact you due to your failure to notify or change in time, and your service is affected, you shall bear your own responsibility.

3. Usage of the Service

3.1 You shall use the Service in a manner provided or approved by the Company. In addition to this Agreement, if you have signed other written documents with the Company on how to use the Service, you should also comply with it.

3.2 The rights you have obtained in accordance with the terms of this Agreement cannot be transferred, divided, shared, leased, cooperated, etc.; you must not sell, transfer, share, or rent the Services provided by the Platform without the written permission of the Company, otherwise, the Company has The right to suspend the provision of the Service and request correction, or to terminate the Service directly without any liability.

3.3 When you use products or Services provided by third parties on our Platform, in addition to complying with this Agreement, you must also comply with the third party's user agreement.

3.4 In using this Service, you shall abide by national laws and regulations and relevant local laws and regulations, and respect local morals and customs. If your behavior violates national laws and regulations and local laws and regulations or ethics, you should be solely responsible for this.

4. Services based on the Platform

4.1 The Services provided by the Company through the platform are only software licenses and platform network Services. You can obtain related Services through the platform website or platform client software. You should understand that you may need to prepare the terminal equipment (such as computer, modem, mobile phone, tablet, musical instrument, etc.) related to the relevant Service yourself when using the Company's Services, and bear the necessary costs (such as telephone charges, Internet access fees, Etc.). You understand and agree that your use of this Service will consume resources such as your terminal equipment and bandwidth.

4.2 You shall not use plug-ins or third-party tools that are not authorized by the Company to interfere, destroy, modify or otherwise exert influence on the Services under this Agreement.

4.3 Since the Company mainly relies on software to provide Services to you, you should also observe the following agreements:

In order to improve the user experience, ensure the security of the Service, and the consistency of product functions, the Company may update platform versions such as software to optimize the user experience. If users receive prompts for platform version updates such as software, they must complete the update as soon as possible. If the update involves a fee, you may need to pay for the update. If you do not update in a timely manner, the platform versions such as the software you use may not work properly and maintenance will be stopped. If you cannot use the Service normally because you have not updated it in time, the Company will not bear any responsibility. For partial updates, the Company has the right to update the software or to change or limit some of the functional effects of the software without special notice to you. After the new version of the software is released, the old version of the software may not be available. The Company does not guarantee that the old version of the software will continue to be available and the corresponding customer Service, please check and download the latest version at any time.
The Company may develop different software versions for different terminal devices. You should choose the software version that matches the installed terminal device from the Company and its authorized third parties according to the actual situation. If you obtain the software or an installer with the same name as the software from the Company and it is authorized by a third party, the Company cannot guarantee the normal usage of the software and will not be responsible for the losses caused to you.

5. Charged Services

5.1 Some of the Services are provided on a fee basis. If you use fee-based services, please abide by the relevant agreements and rules. The specific information such as the content and price of the paid service shall be subject to the information published on the platform and the order information placed on the user account. For paid services, if you do not pay in time, you will not be able to use these paid services.

5.2 The Company may modify and change the charging standards and methods of paid services according to actual needs, and the Company may also start charging for some free services. Before the aforementioned amendments, changes or charges start, the Company will make a notice or announcement on the corresponding service page. If you do not agree with the above modifications, changes or paid content, you should stop using the Service.

6. Intellectual Property and Confidentiality

6.1 Unless otherwise specified by the Company, the platform website, software, hardware and other information materials on the platform (including but not limited to text, pictures, audio, video, diagrams, practice modes, music, scores, track lists, interface design, layout framework, etc.) trademark, copyright, patent rights and other intellectual property rights or other legitimate rights and interests belong to the Company. The intellectual property rights and other legitimate rights and interests of the above and any other content contained in this Service are protected by law. Without the written permission of the Company, no one may use or create related derivative works in any form.

6.2 With "一起练琴", "Lian", "Violy" and the Company name, product name, font size, domain name, trademark, service mark, LOGO, brochure, audio and video and other related information and related materials related to this agreement and related information All rights belong to the Company; you must not use it in any way without the written permission of the Company. You must not, under any category, apply for registration of the mentioned, including, but not limited to, any trademark, service mark, and any other type of intellectual property rights related to the Company and its affiliates.

6.3 Without the written consent of the Company, you must not use the intellectual property rights of the Company (owned by the Company or authorized by a third party) and other rights in any way by yourself or by a third party for any reason, otherwise the Company has the right to immediately and unilaterally terminate this agreement and have the right to ask you to compensate for all losses (including but not limited to economic losses, investigation and evidence collection costs, notarization costs, lawyer fees, etc.).

6.4 Unless the Company gives written permission, you must not do any of the following:

Delete copyright information on the software and its copies;
Reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code of the software;
Use, rent, lend, copy, modify, link, reprint, compile, publish, establish mirror sites, etc. of the Company's intellectual property rights;
Copy, modify, add, delete, attach, or run data that is released to the memory of any terminal during the software running process, the interaction data between the client and the server during the software running process, and system data necessary for the software running. Create any derivative works in the form of, but not limited t, plug-ins, or third-party tools / services not authorized by the Company to access the software and related systems;
By modifying or falsifying the instructions and data during the operation of the software, adding, deleting, changing the functions or operating effects of the software, or operating or disseminating the software or methods used for the above purposes, whether or not these acts are for commercial purposes;
Infringement of the Company's copyrights, patents, trade secrets, technical solutions and other legitimate rights and interests.

6.5 Without the written consent and authorization of the Company, the user shall not in any way provide the platform technical data, trade secrets and other confidential information and information learned from the conclusion or execution of this agreement to any third party or disclose to third parties or use it without permission. If the user violates the foregoing agreement, the Company has the right to terminate this agreement immediately and require the user to compensate for its losses.

6.6 If the Platform allows users to post comments, experiences, upload pictures, files, etc., the Service belongs to the platform to provide users with information storage space. Such behavior of the user only indicates the user's personal position and views, and does not represent the platform's position or views. For any disputes caused by the content published by the user, the content publisher shall bear all legal liabilities. At the same time, for the content published by the user, the user agrees to grant the platform a permanent, irrevocable, non-exclusive, and global use authorization and sub-authorization for free. The platform can be used for platform operation and promotion purposes; if there are other third party copies or illegally uses the content published by the user, the user agrees that the platform has the right to handle rights protection (warnings, complaints, reports, claims, etc.).

7. Responsibilities

7.1 You must abide by laws and regulations when using the Service, and you must not use the Service to violate the laws and regulations of the military, including but not limited to:

publishing, transmitting, disseminating, and storing content that endangers national security and unity, undermines social stability, violates public order and customs, insults, defamation, obscenity, violence, and any content that violates national laws and regulations;
Publish, transmit, disseminate, and store content that infringes on the intellectual property rights, trade secrets, and other legal rights of others;
Maliciously fabricate facts, conceal the truth to mislead, and deceive others;
Publish, transmit, and disseminate advertising and spam information;
Other acts prohibited by laws and regulations.

7.2 If you violate the Clause 7.1, the relevant state authorities or agencies may file a lawsuit, fine or take other measures against you, and ask the Company for assistance. If your actions cause damage, you should pay compensation in accordance with the law, the Company will not bear any responsibility; if the Company suffered losses as a result, you can also compensate.

7.3 If the Company finds or receives reports from others that your information violates the Clause 7.1, the Company has the right to make independent judgment and take technical measures to delete, block or replace the link. At the same time, the Company has the right to take measures including, but not prematurely suspending, restricting, freezing or terminating the Service, and investigating legal responsibilities, depending on the behavior of the user.

7.4 The user guarantees and promises that any information uploaded or released through the Company is true and valid; the user promises not to use the Company's services and content for any illegal purpose or channel, and to comply with all laws, regulations and other specifications related to the Company's services; users promise not to use the platform to collect, inquire, and solicit personal information, contact information, and financial status of other users of the platform; the user undertakes not to use the software and related services in any illegal way, for any illegal purpose, or in any way inconsistent with this agreement; the user undertakes to perform his/her obligations strictly in accordance with this agreement. The user is solely responsible for the losses and consequences caused by the breach of the above commitments, and has nothing to do with the Company. If any loss is caused to the Company, the user is fully liable.

7.5 If some of the user's actions or statements in the Company are illegal, untrue, inappropriate, violate the relevant agreement, violate the Company's interests, etc., the Company has the right to directly delete the user's actions on the Company with independent judgment. The above acts or speeches have the right to take temporary or make up the account or suspend, terminate, restrict, restrict users from using the Company's services and other measures without notifying the user and without bearing any responsibility. The user shall be liable for damages caused to the Company as a result.

7.6 The user promises that he/she will not publish unfavorable statements about the Company and related to the Company for any reason, and prohibit malicious attacks, otherwise the Company has the right to protect its rights and interests by various means at any time and request users to stop infringement and restore reputation, eliminate the impact, make courtesy refunds on some influential media, compensate for all losses, etc.

7.7 In accordance with this agreement, if you need to compensate the Company for losses, the scope of compensation includes, but is not limited to, economic losses, attorney fees, announcement fees, investigation and evidence collection fees, litigation fees and other costs. In response to these compensation obligations, the Company has the right to deduct the corresponding amount from the paid amount that the user has paid but has not yet used, and the remaining part can be claimed by the user separately.

8. Termination of Agreement and Account Cancellation

8.1 Based on the security and legality of the Service (such as that the user's personal information is lack of authenticity, legality, validity or completeness, or there are abnormal transactions, or there is a violation of this agreement or the rules, or other risks that the Company believes exist), the Company has the right to change, suspend, discontinue, or terminate the provision of some or all services to the user, temporarily freeze or permanently freeze (delete) the user ’s account, and delete information such as registration data without any responsibility to the user or any third party.

8.2 The user shall not terminate or terminate this agreement without written authorization from the Company.

8.3 When the user violates this agreement and its related rules, or the user violates the relevant laws, regulations, regulatory policies, or the user infringes the legal rights and interests of others and is requested by the relevant right holder, or the judicial authority and other authority, the Company has the right to suspend, terminate this agreement through E-mail, WeChat, SMS, etc., block user accounts or restrict, suspend, or terminate users' usage of some or all of the services without any responsibility. However, the suspension, termination and restriction of the Company does not relieve the user of the obligations that have not been fulfilled in accordance with this agreement.

8.4 When the user decides to no longer use the user account, he/she shall perform all obligations and responsibilities and apply to the Company to cancel the user account. After the Company's review and approval, the user account may be officially cancelled. After the user's account is cancelled, the contractual relationship between the user and the Company based on this agreement is terminated, and the Company has no obligation to disclose any information in the cancelled account to anyone.

8.5 When necessary, the Company has the right to terminate the user account services without prior notice, and can immediately suspend, close or delete the user account and all relevant information and files in the user account. The legal funds (if any) held by users in these accounts will be properly handled in accordance with this agreement and related rules.

8.6 Suspension, interruption or termination of the user ’s account does not represent the termination of the user ’s responsibility. The user shall still be liable for possible breach of contract or damages during the use of the Company ’s services, and the Company may still retain relevant information of the user.

8.7 If a user registers a Company user account with a third-party website account, the third-party website account corresponding to the user account of the Company shall have legal use rights. If the user loses the right to use the third-party website account for some reason, the Company may stop servicing the user account.

9. Force Majeure and Other Exemptions

9.1 You understand and agree that the Company will use its commercially reasonable efforts to ensure the security of your data storage in the platform software and services, but the Company cannot provide guarantees in this regard.

9.2 You understand and agree that the Company's services are provided in accordance with the current state of the art and conditions. The Company will do its best to provide you with services to ensure the continuity and security of the Service; however, the Company cannot foresee and prevent legal, technical and other risks at any time, including but not limited to force majeure, viruses, hackers, system failure stability, third-party service defects, government actions, policies and other reasons may cause service interruption, data loss, and other losses and risks.

When the above situation occurs, the Company will try to repair it in a timely manner, but for the loss caused to you, the Company is exempted to the extent permitted by law.

9.3 To the extent permitted by law, the Company does not assume any responsibility for service interruptions or obstructions caused by the following situations, or for any delays, inaccuracies, errors or omissions in the generation or transmission of any materials:

Damaged by computer viruses, Trojan horses or other malicious programs, hackers;
The user or the Company's computer software, system, hardware and communication lines have failed;
Improper user operation;
The user uses the Service in a manner not authorized by the Company;
Other circumstances beyond the Company's control or reasonably foreseeable.

9.4 If you violate the relevant laws and regulations or the clauses of this agreement, or the Company, according to legal requirements or the requirements of the competent authority, the Company has the right to interrupt or terminate the Service to you without notice. The Company obtains the right to deal with illegal content in accordance with the agreement. This right does not constitute an obligation or commitment of the Company. The Company cannot guarantee the timely discovery of illegal acts or the corresponding treatment.

10. Change, Interruption and Termination of Services

10.1 The Company reserves the right to interrupt or terminate the Services provided to you without notice if any of the following situations occur:

According to the law, you should submit true information, and the personal information you provided is not true, or is inconsistent with the information at the time of registration, and fails to provide reasonable proof;
You violate relevant laws and regulations or the provisions of this agreement;
As required by law or the competent authority;
For security reasons or other necessary situations.

10.2 The Company has the right to charge according to the provisions of Clause 6 of this agreement. If you fail to pay in full and on time, the Company reserves the right to interrupt, suspend or terminate the provision of services.

11. Other

11.1 The headings of all clauses of this agreement are for convenience only, and have no actual meaning in themselves, and cannot be used as a basis for interpretation of the meaning of this agreement.

11.2 No matter what the terms of this agreement are partially invalid or unenforceable, the remaining terms are still valid and binding on both parties.

11.3 Users should provide their true, up-to-date, valid and complete personal information, and they should properly maintain and update their personal information (especially common email addresses, common contact telephone numbers, common contact addresses, postal codes, etc.) to ensure that the information is true, up-to-date, effective, complete, and secure. When personal information such as contact information is changed, it should be updated within 3 days.

If you have comments or suggestions about this agreement or the Service, you can contact our customer service department, and we will give you the necessary help.

To the extent permitted by law, the Company has the final interpretation right.

11.4 When the user clicks to confirm and agree to this agreement or through registration or use of the Service, it is deemed that the user agrees to this agreement, this agreement takes effect immediately, and this agreement has legal effect between the user and the company. This agreement will be retained in the company's platform system in the form of electronic files, and will be used as the basis for both parties to perform and follow. There may be multiple language versions of this agreement, including Chinese and English. If there is any conflict between the Chinese version and other language versions, the Chinese version shall prevail.

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Shenzhen Mango Future Technology Co., Ltd.